Focus Roadmap Solutions Products Expertise About Customers Contact Us TRANSFORMING INSURANCE GET INSPIRED. BE FASTER, MORE AGILE, AND EFFICIENT. SHOW ME HOW Proud Partners and Exhibitors of InsureTech Connect DELIVERING PRACTICAL AND ENDURING RESULTS SEE OUR SOLUTIONS DRIVING YOUR DIGITAL TRANSFORMATION STRATEGY CONTACT US NOW Customer Centricity focus on who matters mostBusiness Process be dynamic and flexibleAnalytics & Automation have better more efficient resultsWHERE ARE YOU IN YOUR TRANSFORMATION JOURNEY? WE INSPIRE CHANGE THROUGH EFFICIENT AND EFFECTIVE SYSTEMATIC MEANS 0 0 0 0 0 0 Tell me more For a 360 view of your customer data CASE MANAGEMENT Intelligently and automatically classify, extract, and serve data from multiple channels and in many formats to your back-end solutions. Empowering your workers to make complex, efficient, real-time decisions based on constantly changing information. DATA CAPTURE Tell me more ALIGN For complete multi-channel capture Tell me more For removal of manual and transactional work PROCESS AUTOMATION PROCESS MANAGEMENT Increase efficiency, performance, and agility in the day to day operations of your business with a business process management suite and automate the mundane, tedious, time-consuming, manual work that is hampering productivity with customized automation engines. Tell me more OPTIMIZE For lean and agile workflows For effective and efficient communication CHATBOTS MOBILE & WEB APPS Educate customers, generate positive impressions of your products, provide instant quotes. streamline the sales and servicing process, breakdown barriers to fast, efficient communication and enable binding and resolution on the spot. Turn customers into promoters. Tell me more NURTURE For web sales and self servicing Tell me more Tell me more For augmentation of your knowledge workers ARTIFICIAL INTELLIGENCE BUSINESS ANALYTICS Give your organization the most relevant information to enable informed business decisions. Break down the complexities of working with numerous products in multiple markets. Make sure your knowledge workers know where the profit is being made — and where risks lie. Tell me more EVOLVE For monitoring and active insights ACHIEVE YOUR TRANSFORMATION GOALS WITH STRATEGICALLY CREATED WORK PACKAGES OR SELECT FROM OUR INSURETECH PRODUCT SUITE: Lucid Chatbot Automate Customer Engagement The ultimate goal of Lucid Chatbot is to reduce the number of calls coming-in to your call center. This is achieved by allowing your customers and insurance agents to get the answers they need to common questions quickly, easily, and without needing to speak to a call center agent. Specifically, Lucid Chatbot has been trained to fulfill requests and answer questions regarding application submissions, claims submissions, policy change requests, inquiries, grievances, and appeals. CAG Compliant Appeals & Grievances Compliant Appeals and Grievances (CAG) is a Software and Compliance as a Service on the cloud delivering improved
compliance and boosted quality scores, such as CMS Star ratings; Dramatic increases in operational efficiency and reductions in time to resolution.
